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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nhunguyen Le

Nhunguyen Le

November 27, 2024

5  out of  5
rating by Nhunguyen Le
"I worked with April to obtain insurance. She was patient with my many questions throughout the process. April was quick to respond to emails, phone calls, and overall made the process very easy and smooth."
We responded:
"Thank you so much Nhunguyen. We appreciate your business. "
Profile photo of Mary Witmer

Mary Witmer

November 26, 2024

5  out of  5
rating by Mary Witmer
"I came to Jennifer as a new customer. I have never purchased insurance before. She was so patient , understanding , answered my many questions and walked me through the process. She took care of everything . I feel I have the right insurance for what I need. I am satisfied . Mary J. Witmer."
We responded:
"Thank you so much for the review Chris! We appreciate your business. "
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Kevin B

November 20, 2024

5  out of  5
rating by Kevin B
"April and Hank are awesome! Very professional and helpful. Highly recommend!"
We responded:
"Thank you so much Kevin. We appreciate your business. "
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Tessah Long

November 12, 2024

5  out of  5
rating by Tessah Long
"My experience switching my insurance to this office from another company was very easy and way more affordable than my last insurance company! I would recommend :)"
We responded:
"Thank you so much Tessah! We appreciate your business. "
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margarette villarin

November 4, 2024

5  out of  5
rating by margarette villarin
"Jennifer is incredible and the customer service is top notch!"
We responded:
"Thank you so much Margarette. We appreciate your business."
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Sara Enderlin

October 23, 2024

5  out of  5
rating by Sara Enderlin
"April is always so helpful whenever I need assistance! She is quick to reply and I know I can always count on her :)"
We responded:
"Thank you Sara. We appreciate your business."
Profile photo of Caroline Hayes

Caroline Hayes

October 10, 2024

5  out of  5
rating by Caroline Hayes
"Love this office! My agent, Jennifer, is so helpful and always easy to access. We chat like we are old friends. She makes all things insurance easy to understand and she's always so sweet to talk to. Today she helped me download the State Farm App to for immediate roadside assistance. She always responds to me with the quickness."
We responded:
"Thank you so much Caroline. We appreciate your business and are happy to help."
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Laura Mauriello

October 2, 2024

5  out of  5
rating by Laura Mauriello
"I love working with Jennifer at this State Farm agency. She has made a lot of big transitions with our family’s home and auto changes seamless!"
We responded:
"Thank you so much Laura. We appreciate your business!"
Profile photo of Cole Karczewski

Cole Karczewski

September 9, 2024

5  out of  5
rating by Cole Karczewski
"Have a great relationship with the team here. Jennifer is always in a great mood when I call, and she always has an answer for me. Customer for 3 years now and don't plan on changing any time soon."
We responded:
"Thank you Cole for the review. We appreciate your business. "
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Lisa A.

September 7, 2024

5  out of  5
rating by Lisa A.
"Hank Dorner has been our insurance agent for almost 15 years. Hank and Jennifer are both amazing. They respond quickly to all questions/needs and are super helpful. We highly recommend Hank Dorner."
We responded:
"Thank you so much Lisa. We appreciate your business all these years."
Profile photo of Patti Shannon

Patti Shannon

August 29, 2024

5  out of  5
rating by Patti Shannon
"We’ve had a great experience with this office over the past 4+ years. Jennifer is always quick to answer any questions/provide requested paperwork/information, has a positive attitude and is very easy to work with. We would recommend!"
We responded:
"Thank you so much Patti. We appreciate your business. "
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Savannah Waddell

August 23, 2024

5  out of  5
rating by Savannah Waddell
"This state farm is great. Four years ago I was in my first 2 accidents ever and state farm made a stressful situation easier. Now I need a new windshield and Jennifer helped me out ASAP with easy instructions of how to fit it!!"
We responded:
"Thank you so much Savannah. We appreciate your business. "
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Alexandra Johnson

August 20, 2024

5  out of  5
rating by Alexandra Johnson
"Great experience. Jennifer has been so helpful and really pays attention to details! Would recommend."
We responded:
"Thank you so much, Alexandra. We appreciate your business very much. "
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Anna

August 12, 2024

5  out of  5
rating by Anna
"APRIL IS THE BEST!! I have asked her over a dozen questions in the past month. She's answered them all and often times provided more insight than I'd expect from an insurance agent. She makes me feel cared for as a human being! I recently had to add a vehicle to my insurance policy and then have it replaced with a separate vehicle within the same month - while also asking for quotes on a few coverage options. This was an easy and painless process with April. Lastly, April has been so timely with her responses. Her communication is impeccable. She has even let me know when I could expect a response if it's for a request/question that will take more time to get back to me on. Normally, we communicate via email. But just last week I had a policy change that I needed to have completed on the same day, so I gave her a quick call and she made changes immediately. So happy to have a go-to insurance agent. Thanks, April!! :)"
We responded:
"Thank you so much Anna for the review. We appreciate your business."
Profile photo of Matthew Toth

Matthew Toth

August 8, 2024

5  out of  5
rating by Matthew Toth
"I have been with Hank Dorner’s branch for almost 4 years now. Jennifer goes out of her way to help with anything we need and is quick to respond. Thanks so much!"
We responded:
"Thank you Matthew. We appreciate your business!"
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R K

July 20, 2024

5  out of  5
rating by R K
"Hank Dorner has been my insurance provider for over 10 years, the office staff here is always friendly and very efficient. I am always satisfied how quickly they get things taken care of here. 10 out of 10 would recommend to all my friends and family!"
We responded:
"Thank you so much Ryan. We appreciate your business. "
Profile photo of Kendra Sandoval

Kendra Sandoval

July 19, 2024

5  out of  5
rating by Kendra Sandoval
"I’ve been with Hank Dorner at State Farm since I got my license at 16. I’m in my mid 40’s now. I went to a different insurance company for a couple of years due to a home build and found that they became unaffordable. I’m a single mom and insurance costs can get crazy. After getting quotes from different companies, I went back to Hank Dorner. He and his coworker Jennifer had a most affordable quote and they’ve always treated me well."
We responded:
"Thank you so much for the review Kendra. We appreciate your business. "
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M C

July 9, 2024

5  out of  5
rating by M C
"Worked with State Farm and Jennifer for years now and have been a great support. Jennifer tries to help me find the best deals on insurance. She emails back right away!"
We responded:
"Thank you very much Malcolm. We appreciate your business. "
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Tina Shuey

July 2, 2024

5  out of  5
rating by Tina Shuey
"I have been spoiled by Hank and Jennifer and everyone in this office. I have been a client for almost ten years and I think I have only had to leave a message once (within business hours) and even then I heard back within the hour. They patiently answer my questions even when it’s nothing they can control and work with me when it is things they can. I would recommend them to anyone asking!"
We responded:
"Thank you so much Tina. We appreciate your business all these years. "
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Patrick Whorton

July 1, 2024

4  out of  5
rating by Patrick Whorton
"This is an excellent agent with good service."
We responded:
"Thank you Patrick. We appreciate your business. "
Profile photo of Allison Coquet

Allison Coquet

June 18, 2024

5  out of  5
rating by Allison Coquet
"We have used Hank Dorner- State Farm for insurance over 20 years and they have been there whenever we needed anything- quotes on new vehicles, assistance with a claim, etc. Special shout out to Jennifer, who is always so helpful and pleasant whether it be on the phone or over email. Couldn't recommend them more!"
We responded:
"Thank you so much Allison. We appreciate your business all these years!"
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Thomas Crowley

June 14, 2024

5  out of  5
rating by Thomas Crowley
"Jennifer has been very helpful and personable. I feel comfortable to reach out about any questions or concerns."
We responded:
"Thank you Thomas for the review. We appreciate your business. "
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Stephanie Tapia

June 13, 2024

5  out of  5
rating by Stephanie Tapia
"Jennifer and all the other staff I have dealt with have been so very helpful and kind. Changes or updates to my account are so seamless."
We responded:
"Thank you Stephanie for the review. We appreciate your business."
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Lita Leonard

June 13, 2024

5  out of  5
rating by Lita Leonard
"I have to give Jennifer a 10+ star review, as she has always gone above & beyond in regards to helping me & my family with all of our insurance needs! Not only is she knowledgeable but she always a bright star in my day! Hank definitely scored when hiring this amazing lady!!! Thanks Jennifer for just being you!!!!"
We responded:
"Thank you so much for the review Lita. We appreciate your business. "
Profile photo of Rene Tyson

Rene Tyson

June 13, 2024

5  out of  5
rating by Rene Tyson
"Staff at this office is very helpful. Takes time to answer our questions. Very friendly and professional."
We responded:
"Thank you so much Rene. We appreciate your business. "